Refund Policy

If your purchase isn't completely satisfactory, we are happy to offer a partial refund within 90 days of purchase equal to the value of the remainder of your yearly subscription.

To complete your return, please contact us directly at

Refunds (if applicable)

Once your return request is received, we will send you an email to notify you of the approval or rejection of your refund and the approved refund amount.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund within 30 business days of the refund processing date, first check your bank account again.

Second contact your credit card company, it may take some time before your refund is officially posted.

Third contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at

Upon processing of the refund, your property homepage, all associated management accounts, and all associated rental user accounts will be deactivated.